Trouble Shooting & Caution
If you have any questions and/or problems, please contact the retail store you
purchased this fountain.
If your pump fails to run
Check the circuit breaker or try a different outlet to make sure the pump is
receiving electrical power.
Check the pump discharge and tubing for any kinks and/or obstructions
Any buildup obstructing the water flow can be flushed with a garden hose
Check the rotor by removing the front cover & plate to access the impellor area.
Turn the rotor and make sure that the rotor is not jammed or broken
If your pump “spews”
Check the water level to make sure the pump is completely submerged and
there if enough water in the basin to operate your fountain. Not having enough
water will cause your pump to spew
If your pump is making abnormal loud noises
Disconnect the pump from the electrical power supply and remove the front
cover & plate
Carefully grip the impellor and gently pull the impellor/rotor assembly out
of the pump housing
Rinse the impellor/rotor assembly and clean the cavity with clean water. If
breakage or damage is found, contact your local retailer for parts
Caution
o Always unplug the pump from the electrical outlet before
cleaning & handling
o Uses with clean water only, do not place the fountain and/or
parts in any other liquid.
o Periodically change water & clean the pump to keep free
from micro-organisms
o Disconnect and store the unit in a dry place if not in use for
an extended period of time
o Do not operate with water above 90°F or 30°C
o Do not lift, carry or pull the pump by the power cord
o Do not exceed the maximum voltage & wattage on
transformer or pump
o NEVER LET THE PUMP RUN DRY
Assembling & Using Your Product
Unpack all components carefully. Please check to ensure all parts have been
removed from the packaging. Decide on a suitable location, bearing in mind
there may be some splashing when the product is in use.
Assembling:
Connect the flexible vinyl tubing to the pump fitting and set into the
bottom of the fountain, making sure to have the thread the cord for the
pump light through opening located in the base positioning the cords
towards the back of the fountain
Place the top of the fountain with the pump connected to the vinyl tubing
onto the basin/base of the fountain.
Gently pour water into the fountain, being careful not to overflow and
cause splashing. Make sure the water completely submerges the pump
and the water runs clear. Plug the pump plug into your local power
supply & make sure that there is no water around the plugs & always
keep the power source in a dry safe place.
o NOTE: We recommend that you use distilled water to prevent
scale build-up. The first time you operate the pump it can take
up to 5 minutes for the air to be completely expelled and water
begins to flow properly
(2 pages)
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